Dear Customers,
The outage experienced on May 24, 2018 between 10:50 and 10:55 in the morning was caused by a power outage in a 30-server section of the ATX servers section in network cabinet number one, due to a circuit breaker being closed by an error of the installation personnel during air conditioning system installation.
Although the error was immediately corrected, partial problems continue to occur because configuration records entered between 00:00 and 10:50 were not present when the network devices restarted.
We will continue to add details about the issue, and we apologize for the inconvenience caused to our customers.
Addition:
Due to the critical nature of our work, we have permanently terminated all commercial activities with the electrician who caused the error and the five-minute network outage, and the company they are affiliated with. We have restored all IP accesses originating from the configuration caused by the error.
Infinite thanks for your understanding, patience and support in the face of this disruption caused by the human factor.
Good Work.
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Comments
3<p>Çalışanlarınıza datacentera girmeden bir duş şart.</p>
<p>Yanlış algılamayın ancak koskoca kolu nasil indirmiş yanlışlıkla helal olsun :D</p>
<p>Aslında kritik bir sıkıntımız yok (sayılır) 1100 günden fazla aktif olan cihazımız kapandı :) tersinden konuya bakar isek 1100 gündür sorun yaşamıyoruz. netinternet için (ve bizim için) bu zaten büyük başarı, arada insan hataları olabiliyor. Osman bey konuyu izah etmiş, dürüst bir şekilde konuyu izah etmesi de ayrıca güzel bir durum. Netinternet in bu yönünü seviyorum.</p>