On cPanel servers, when you delete accounts, DNS records may remain active on the server. For example, if you have multiple hosting servers and use the same nameserver addresses
on all servers via the DNS Cluster method, when you delete an account from the web server, the DNS record may not be deleted. This situation can also apply to a single server. In such cases, when you try to add the same domain to the server again, you will receive an
error like the following.

When you encounter such an error, you must first delete the DNS records from the server. In WHM, go to the Delete a DNS Zone section from the left-side menu, find the record of the domain name you want to add in the list,
and delete it. After the deletion is complete, you can create a new account on the server for the domain name.

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