Plesk Panel "Web Statistics" Permission Issue
15.04.2022
Dear friends,
We continue our journey that started in 2006 with our principle of building on it each year. Our company Netinternet, which will celebrate its 10th anniversary next year, has decided to implement ISO 9001 (Quality Management System Standards), ISO 22301 (Business Continuity Management System Standards), ISO 27001 (Information Security Management System Standards), and ISO 20000 (Information Technology Service Management System Standards) quality management systems in order to certify and sustain the quality of our service. As a result of our work that started in November 2014, we have made decisions to make some changes in our business processes.
Invoice Delivery Process
In order to ensure that your financial invoices are delivered to you without any issues and are trackable, we have decided to only use the cargo method from now on. Postal delivery will no longer be made as of this month. Delivery preferences for shared hosting, reseller hosting, virtual server, domain name, and licensing service invoices will be updated for all users who want invoices delivered to their address. Users requesting postal invoice delivery will be updated to cargo delivery at 4 TL instead of 1 TL, while users already requesting cargo delivery will have their price adjusted to 4 TL instead of 7 TL.
Support Requests
As required by quality management systems, all support operations must be requested by authorized users and recorded. As you know, in this context, support requests are accepted from the user panel on our site. If your situation prevents you from logging in and opening a support request, our technical team will open a support request record on your behalf via phone.
Data Center Visits
As you know, our technical team provides support 7x24, including physical operations. For operations beyond standard support procedures, you can work at our data center. Data center visits can be made on weekdays between 08:00 and 23:00 with a guest registration on the card access system. As required by quality management systems, no image-recording devices may be brought into the data center and operations can only be performed with an accompanying staff member.
Implementing quality management systems is a process that requires dedication and time. In this regard, there will be announcements similar to these changes during the ongoing process. We would be very happy to shape this process with feedback from our customers, who are the true owners of our company. You can share any opinions, criticisms, and suggestions with us by sending an email to bilgi@ni.net.tr.
Regards,
Osman Makal
General Manager
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1<p>2008'den beri her işimde sizinle çalışıyorum, çok memnunum.</p>