Plesk Panel "Web Statistics" Permission Issue
15.04.2022
If your server or hosting service has been successfully set up but you cannot send emails to certain addresses, or your emails are going to the spam folder (e.g. Hotmail, Gmail, Yahoo), the reason may be an SPF record issue.
SPF record is a service initiated by Microsoft to block spam. It verifies that your account is a legitimate account.
Important Note: If you continue to have issues sending mail to high-traffic providers like Hotmail, Gmail, or Yahoo after setting up an SPF record, it may be due to these companies’ internal procedures of blocking IP addresses. In such cases, please contact our company via support ticket.
SPF RECORD CREATION
If no changes have been made to your individual or reseller accounts (backup or DNS operations), your SPF record is already automatically created.
You can query your SPF record at: https://www.microsoft.com/mscorp/safety/content/technologies/senderid/wizard/default.aspx
To create an SPF record, log in to cPanel for the domain you want to configure. Click on Advanced DNS Zone Editor under Domains.
Name: domain.com. (a “.” must be added at the end of the domain)
TTL: 14400
Type: TXT
TXT Data: “v=spf1 ip4:192.168.2.1 a mx ptr include:domain.com ~all”
Enter the IP address and domain name in the highlighted fields. Click Add record to complete.
Another method is through the Edit DNS Zone Editor in WHM panel. Go to the relevant account’s DNS zone editor, and add a new record at the bottom of the page as shown.
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